FAQ

RESALE POLICY

PINS may not be sold for more than drop price + shipping + GnS fees for 30 days after drop. If you are caught breaking this rule, you will be blacklisted from our pin drops.

FAQ

1. How long will my order take to ship?

Please see our shipping policy here.

2. What is your refund/exchange policy?

Please see our refund/exchange policy here.

3. My order was returned to sender/is lost/never showed. Now what?

Please see our missing package guidelines here.

4. Do you charge sales tax on your items?

Sales tax is applied to orders from Georgia, Illinois, Michigan, Ohio, New Jersey, North Carolina, Virginia, Minnesota, and California.

5. Do you ship to Europe?

Due to European tax laws, we do not ship to most of Europe. We recommend obtaining a proxy address in the United States that forwards goods to your European address.

6. Do you sell at any events?

Events attended by Lunarity Collective members will be posted on our Facebook group or our Instagram. Some drops may take place at said events. We'd love to meet you guys!

7. What is the quickest way to get in touch?

Email us at: info@lunaritycollective.com
If your inquiry is about an order, you may also reply to your order confirmation email.

8. I don't use social media. How can I stay in touch about future drops?

Text LUNARITYDROPS to 1-833-426-0979 (or click here) to keep up with future drops. SMS Terms and Conditions.

9. I received a Bingo card with my order. What is this?

We like to play bingo from time to time in our Facebook group. Be sure to join so you know when we play. Cards can be used for any game, so save them!

We reserve the right to refuse services or sales to anyone for any reason.