Refund policy

Last updated: December 16th, 2025

 

Buyers' remorse refunds are not given.
Accidental purchase refunds are not given. Empty your carts!
You must be the ORIGINAL PURCHASER to request an exchange for any reason.

We do our best to quality check the pins, but sometimes one may slip through the cracks or may get damaged en route to you.

Exchanges are allowed for items if they have:

- bent posts that cannot be bent back into place
- large epoxy scratches, enamel scratches, or underfill (0.15" or longer)
- dents/bent pins
- missing glow
- misplaced paint
- missing plating

The following does not qualify for an exchange:

- small epoxy scratches, enamel scratches, or underfill (0.15" or smaller)
- pitting
- slightly wiggly posts
- imperfections on the back

All sales are FINAL.

Blind bags will be replaced with the variant you received, UNLESS we are out of that same variant, in which case it will be replaced with another blind bag.

There are no exchanges on clothing. Please read size charts carefully.

You have 7 days upon marked 'delivered' to inspect your product and contact us about any errors.